Tähtisairaala Development Services

Tähtisairaala is a development effort jointly undertaken by the hospital districts of Pirkanmaa, Kanta-Häme and South Ostrobothnia to improve health care services. Tähtisairaala Development Services will improve three key areas of health care: customer orientation, procurement, and training and education. The development services are provided and coordinated by Tays Kehitysyhtiö Ltd.

Services

Palveluiden kehittäminen

Service
Development

A better customer experience.

We bring together ideas arising in the partner hospitals to develop services in a customer-oriented way. The ideas that make the grade are used as the basis for creating project plans, concepts for new services, and coordinated onward development.

What we are doing now: creating a shared customer feedback system, preparing a process for sharing best practices, and putting together a training programme for developing customer-oriented services.

Do you want more effective services? Send your ideas for more customer-oriented services to: Marika Järvinen, Tays Kehitysyhtiö Ltd, marika.jarvinen@pshp.fi, +358 50 5969188.

Hankinnat

Strategic
Procurement

The same quantity of good production tools – less expensively than before.

We help hospitals to develop their strategic procurement. We analyse the need for new joint procurement processes, and we seek opportunities for savings – without compromising on quality, naturally. Did you know that by simply standardising product ranges and procurement, hospital districts could save millions of euros?

What we are doing now: harmonising selections of supplies and attempting to bring down the costs of procurements by establishing partnerships with suppliers.

Do you want more effective procurement? We welcome new ideas for improving procurement: Kimmo Järventaus, Procurement Manager, Tays Kehitysyhtiö Ltd, kimmo.jarventaus@pshp.fi, +358 44 472 8645 (From 1 September 2020).

Koulutus ja opetus

Teaching and
Training

High-quality training and a sufficient number of skilled personnel.

We are working with hospitals and educational institutions to develop joint training and teaching practices within hospital districts. We are improving the quality of training and helping to steer the number of trainees to suit the jobs market. The services will diversify expertise and take into consideration the individual needs of hospitals.

What we are doing now: analysing the need for specialist training – more to come soon!

Do you have any ideas or questions related to training? Contact us: Johanna Rellman, Training Manager, Tays Kehitysyhtiö Ltd, johanna.rellman@pshp.fi, +358 40 8412282.

We bring together ideas arising in the partner hospitals to develop services in a customer-oriented way. The ideas that make the grade are used as the basis for creating project plans, concepts for new services, and coordinated onward development.

What we are doing now: creating a shared customer feedback system, preparing a process for sharing best practices, and putting together a training programme for developing customer-oriented services.

Do you want more effective services? Send your ideas for more customer-oriented services to: Marika Järvinen, Tays Kehitysyhtiö Ltd, marika.jarvinen@pshp.fi, +358 50 5969188.

We help hospitals to develop their strategic procurement. We analyse the need for new joint procurement processes, and we seek opportunities for savings – without compromising on quality, naturally. Did you know that by simply standardising product ranges and procurement, hospital districts could save millions of euros?

What we are doing now: harmonising selections of supplies and attempting to bring down the costs of procurements by establishing partnerships with suppliers.

Do you want more effective procurement? We welcome new ideas for improving procurement: Kimmo Järventaus, Procurement Manager, Tays Kehitysyhtiö Ltd, kimmo.jarventaus@pshp.fi, +358 44 472 8645 (From 1 September 2020).

We are working with hospitals and educational institutions to develop joint training and teaching practices within hospital districts. We are improving the quality of training and helping to steer the number of trainees to suit the jobs market. The services will diversify expertise and take into consideration the individual needs of hospitals.

What we are doing now: analysing the need for specialist training – more to come soon!

Do you have any ideas or questions related to training? Contact us: Johanna Rellman, Training Manager, Tays Kehitysyhtiö Ltd, johanna.rellman@pshp.fi, +358 40 8412282.

Contact Details

Matti Eskola

Matti Eskola

matti.eskola@pshp.fi
Puh. +358 40 557 5355
Johanna Rellman

Johanna Rellman

johanna.rellman@pshp.fi
Puh. +358 40 841 2282
Marika Järvinen

Marika Järvinen

marika.jarvinen@pshp.fi
Puh. +358 50 596 9188
Kimmo Järventaus

Kimmo Järventaus

kimmo.jarventaus@pshp.fi
Puh. +358 44 472 8645
Valikko